Customer Guide

Reach out to us via phone call, text or email to inquire about our services.

We will arrange a convenient time to visit your property.

• A member of our team will visit your property to discuss your needs and preferences.
• They will present our available packages and extra services, along with their prices.
• During this visit, the service date, package, and price will be agreed upon.
• For new clients, a $50 deposit is required to reserve the service date.

• On the agreed date, the same team member will revisit your property.
• They will review its condition to ensure the cleaning crew understands the selected package and your expectations.
• They will confirm the details with both you and the cleaning team to ensure everyone is on the same page.

• Once the cleaning crew reports they have completed the job, our team member will inspect your property. 
• They will ensure the cleaning meets our company’s standards and your satisfaction.

• After the inspection, the person in charge will collect the agreed upon payment. 
• If a deposit or discount coupon was applied, it will be deducted from the total. 
• Payment options include cash, card, Zelle, or personal check.